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Conditions for Return Customer has full Right to Return & Refund in case the item delivered product is not as per the description or a damaged product. We Do Not entertain Return or Exchange in any other case. Pujasanskar deals in only fresh and un-used products. We do not Buy-Or-Sell Used Products. Any item returned showing signs of used of products, altered, resized (by anyone/entity other than Pujasanskar) or damaged in any other manner shall not be accepted for return. Custom orders with engraving, speciallly customized cannot be accepted for return, refund or exchange. All requests for return of product have to be placed within seven (7) days from the date of delivery. No return requests after seven (7) days from delivery will be processed.